UNDERWRITING DASHBOARDS

FELLOW ANALYTICS VISUALIZATIONS UNDERWRITING DASHBOARDS IS A SET OF PRE-BUILT ANALYTICS VISUALIZATIONS OF AN INSURER’S UNDERWRITING DATA

FOR BETTER ANALYSES

Underwriters within a carrier’s underwriting department require visibility into the dynamics related to sales performance, quality of service, employee performance, regional offices performance, earned premiums and policy counts.

This information helps set and follow growth objectives for a specific team, for brokers and agents, or for a given product line.

Visibility is also trough visualizations to other factors affecting profitability, such as Flex usage, New Business, Renewals/Retention ratios, agency incentives, customer calls statistics and claims frequency and severity.

Example | UW-01 – UNDERWRITING PERFORMANCE ANALYSIS DASHBOARD

UW-01 gives an overview of underwriting performance on all lines of business through metrics such as Direct Written Premium by volume and count, Average Premium, Average Flex usage and transfers and retained policy counts by State. Another visualization shows distribution of DWP by brokers. Other related dashboards show more detailed information by Agency and Product.

Other applicable Disciplines – Sales & Distribution and Product Management

THE UNDERWRITING INFORMATION NEEDS MODEL

Visualization - Underwriting

UNDERWRITING ANALYSES DASHBOARDS

SALES
PERFORMANCE
UW01

This dashboard shows an overview of sales on all lines of business filtered by LOB, time elements and regions.

VIEW
SCREENCAST
QUALITY OF SERVICE
UW02

This dashboard provides visibility into the quality of service offered by underwriting agents regarding transactional performance with the objective of improving service levels towards preset standards.

PRODUCTIVITY
UW03

This dashboard provides visibility into production activity metrics to address underwriting production issues and insure efficiency towards achieving transaction-processing objectives.

COMPLIANCE
UW04

This dashboard provides visibility into the adherence of underwriters to pre-set standards by performing regular audits to insure compliance and respect underwriting guidelines.

AGENT EFFICIENCY
UW05

This dashboard provides visibility into operational performance metrics regarding individual agents/brokers in order to identify potential operational issues within the agency/broker distribution channel.

REGIONAL OFFICE PERFORMANCE
UW06

This dashboard provides visibility into the performance of specific regional offices to insure organic growth.

PRODUCT PROFITABILITY
UW07

This dashboard provides visibility into the profitability of specific products and provide support to address product performance issues.

EMPLOYEE PERFORMANCE
UW08

This dashboard provides visibility into employee metrics and statistics to address potential performance issues.

RISK CONCENTRATION
UW09

This dashboard allows setting of concentration thresholds by writing or rating territories and regions. Metrics tracked include RIF and PIF counts, Quote counts, Premium amounts by risk and by quoted policies. This IBNM requires integration of external data from municipal or regional public entities such as crime rates, breaking and entering and other types of criminal activity data.